DocuSign @ UCI

DocuSign at UCI

Section 1

Docusign Quick Reference Guide

UCI Video Learning Library


DocuSign makes signing documents a secure, efficient, and paperless process.

UCI purchased a higher education enterprise DocuSign subscription as self-service software. All email addresses are now associated with this subscription. Beginning August 1, 2019, only email addresses can be used to send and receive DocuSign documents (i.e., use, rather than or

UCI employees (faculty, staff, and student employees), UCI undergraduate students, and UCI graduate students conducting higher education business activities may use UCI's subscription to:

  • view documents
  • sign documents
  • send envelopes to obtain signatures
  • create templates

If you need help, please see the resources below or email

UCI Health employees conducting patient care business activities and other UCI non-employee/non-student affiliates may use UCI's subscription to:

  • view documents
  • sign documents

For UCI Health employees, please reference UCI Health DocuSign eSignature for guidance on sending envelopes and creating templates.

How DocuSign Works

Community of Practice

UCI's DocuSign Community of Practice facilitates peer learning through the exchange of ideas and best practices. Feel free to reach out to the early adopters listed below to find out how they are using DocuSign to transform business processes.


Join the UCI DocuSign Community of Practice using Microsoft Teams


Community of Practice Members

UCI Account Types

UCI Account: Everyone with a UCInetID is automatically added to an account named "UCI Account." All users of this account can sign documents; however, only UCI employee users can send envelopes and create templates.

UCI Group Accounts: UCI Employees may request a group account, which will be named, "UCI [Group Name] Account - Shared." Group accounts provide the ability to share envelopes and templates among users in the group, in addition to creating PowerForms. This is ideal for collaborative workflows and maintaining business continuity during leaves of absence. UCI employees can be users of multiple UCI Group Accounts.

Users of multiple accounts will have one default account.
In most cases, a user's default account will be the "UCI Account." DocuSign documents sent to a email address will be stored in a user's default account. As a best practice, users should make sure the "UCI Account" is the default account.

Policy Information

Just because DocuSign makes signing documents easier, only sign documents when you have the appropriate authority to serve as the signer. You always have the option to decline to sign.

Signature Authorization Procedures

Irvine Delegations of Authority (IDA)

Need Help?

DocuSign Basics

DocuSign Higher Ed Forum and DocuSign Admin Forum (community groups)

DocuSign Knowledge Market (white papers, best practices, adoption tools)

DocuSign Support (how-to guides)

DocuSign University (login for free and fee-based training)

UCI Health DocuSign eSignature (UCI Health employees)


Frequently Asked Questions

Below are some frequently asked questions. Click any question to expand the answer.

Option 1: You can visit and click the yellow “UCI DocuSign Login” button at the top left. Enter your UCInetID and password, and then multifactor authenticate (if enabled).

Option 2: You can also visit and click “Log In” at the top right. Enter your email address. Enter your UCInetID and password, and then multifactor authenticate (if enabled).

DocuSign recognizes each email address as a separate user identity. Therefore,,, and represent three separate user identities in DocuSign. Using your email address means all your UCI DocuSign business will be associated with that one user identity. Having one user identity also makes it possible to use single sign-on which allows users to login to DocuSign using their UCInetID and password.

If you are a UCI employee (faculty, staff, or student employee) conducting higher education business activities, you will see the homepage below with a yellow “NEW” button providing options to:

- Send an envelope
- Sign a Document
- Use a Template
- Create a PowerForm

Employee Homepage

If you are not a UCI employee conducting higher education business activities (i.e., you are a student, non-employee, or a UCI Health employee conducting patient care business activities) you will see the homepage below where you can sign documents awaiting your signature. However, you will not be able to use UCI's subscription to send envelopes or create templates and PowerForms. UCI’s enterprise DocuSign subscription was purchased at a higher education rate for higher education business activities through Internet2, a non-profit corporation that can contract directly with organizations to provide DocuSign services. Employees of UCI Health may not use UCI’s subscription for patient care business activities. If you believe you should have UCI employee access (as shown above), please email

Non-Employee Homepage

UCI's enterprise subscription is funded and supported through campus partnerships for all UCI campus employees. There is no direct cost to individuals or departments.

Document: The file or files (word, Excel, PDF, JPG, etc.) uploaded into DocuSign for signature. Documents are packaged into an envelope and sent for signature.

Envelope: The electronic container holding the document(s), recipient information, and tracking information.

Sender: Someone who initiates and sends a document for signature. A sender must be associated with a subscription account and have sender permissions to send a document.

Signer: Someone who signs a document. A signer does not need to be associated with an account to sign a document.

Signing Group: A predefined group of recipients where anyone in that group can open an envelope.

Permission Sets: A group of options that determine what a user can and cannot do in DocuSign.  

OIT provides support via the OIT Help Center; DocuSign also provides support resources. When logged into DocuSign, click on the Need Help or Quick Tips links to access online support and training materials. More information and links to help resources can be found on the DocuSign Help and Support page.

DocuSign offers a variety of informational and educational resources. Visit DocuSign Basics for a general understanding of how to use DocuSign, visit DocuSign Higher Ed Forum to read or ask questions for a community of higher education users, visit the DocuSign Knowledge Market for white papers, best practices, and adoption tools, visit the DocuSign Support for how-to guides, and visit DocuSign University (login required) to check out free and fee-based training. Please let us know if you would like to share what you’ve learned—we will add your name to our Community of Practice.

DocuSign supports the latest stable release of the following browsers: Chrome, Firefox, Safari, Internet Explorer +11, and Windows Edge. Please visit DocuSign System Requirements for up-to-date supported browser information.

There is no limit to the number of documents that can be sent or signed.

No. Since you are not the originator of the DocuSign envelope (which contains the documents you signed) you can only download the documents and save them outside DocuSign.

Yes. Please contact for assistance.

Yes. DocuSign ensures the legality of electronic signatures. Learn more about DocuSign legal protection of eSignatures.

Yes. There are several options for adding a signature to your DocuSign account. Learn more about creating your signature.

Yes. The accessibility support feature permits screen reader applications to read instructions, envelope documents, and DocuSign tags. This allows blind and visually impaired signers to act on the tags and complete signing. If you encounter accessibility barriers, please email You may also visit DocuSign's website to learn more about using the DocuSign accessibility support feature.

DocuSign users are responsible for creating and uploading accessible documents. UCI offers video training on Accessible Documents and Making Accessible PDFs in UCLC.


DocuSign Mobile

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